Question 1

How do we start working together?

Accepted Answer

Working with Kuva Creative is simple. Start by reaching out with a few key details:

What product(s) need to be photographed or filmed?
What type of content do you need (e.g. white background, lifestyle, video)?
How many photos or videos per product?
Do you have a budget in mind?

We’ll then create a custom quote tailored to your needs. A 50% deposit is required to begin. You’ll receive updates and previews throughout the process. Final assets are delivered after your approval and the remaining balance.

Question 2

What types of product photography services do you offer?

Accepted Answer

We specialize in photography for eCommerce, Amazon, Shopify, and social media ads:

White Background Photography – clean, studio-quality photos for listings
Lifestyle Product Photography – styled, real-life scenes that tell a story
Studio Product Photography – creative, high-end images that make your product pop

Question 3

What is included in your 7-image Amazon product photography package?

Accepted Answer

Our 7-image Amazon product photography package is designed to showcase your product from all angles and highlight its features. The package includes:

Main Hero Image: A high-quality, white background image of your product.
Lifestyle Images: Photos that show your product in use or in a real-world setting.
Infographic Image: A graphic combining text and visuals to communicate essential details.
Packaging or Scale Image: An image showing the product’s packaging or scale in comparison to other objects.

This package is ideal for Amazon listings, ensuring your product stands out and meets Amazon’s image guidelines.

Question 4

Do you offer videography services for products?

Accepted Answer

Yes, we provide professional videography services designed for digital advertising on platforms like Facebook and Instagram. Whether you need short-form videos or full-length product showcases, we’ve got you covered.

Question 5

How do you create Facebook and Instagram ads?

Accepted Answer

We create Facebook and Instagram ads that are tailored to your brand’s identity and target audience. Our process includes:

Strategy Development: Understanding your goals and audience to create an effective ad strategy.
Storyboarding: Planning the visual and narrative elements of the ad.
Content Creation: Shooting high-quality videos and images designed for social media.
Editing and Optimization: Editing the content for each platform, optimizing for engagement, and ensuring it meets all ad requirements.

Whether you’re promoting a new product, running a sale, or building brand awareness, our ads are crafted to drive results.

Question 6

What if I’m not satisfied with the photos or videos?

Accepted Answer

Your satisfaction is our top priority. We include a revision process in our packages to ensure the final images and videos meet your expectations. We work closely with you to refine the visuals until you’re completely satisfied.

Question 7

Do your packages include retouching and editing services?

Accepted Answer

Absolutely. All our photography and videography packages include professional retouching and editing to ensure your product images and videos look polished and ready for use.

Question 8

Do you offer discounts or bundle deals?

Accepted Answer

We offer discounts on bulk orders and have various bundle deals available. Additionally, we can establish monthly retainers for clients needing consistent content, such as 10 product photos for social media each month.

Question 9

How long does it take to complete a project?

Accepted Answer

Project timelines vary based on scope, but typically, you can expect delivery within 1-2 weeks after the shoot. Rush services are available for an additional fee. We always provide a rough estimate as we discuss your creative project in advance.

Question 10

What are your payment terms?

Accepted Answer

To book your session, we require a 50% deposit. The remaining balance is due upon your approval of the final images or videos. We accept various payment methods for your convenience.

Question 11

How do I send my products to you for photography?

Accepted Answer

You can ship your products directly to our studio. We’ll provide the shipping address once the project scope is confirmed. If you need your products returned after the shoot, please include a return shipping label.

Question 12

Can you handle seasonal or promotional product shoots?

Accepted Answer

Yes, we specialize in seasonal and promotional shoots, including holiday-themed product photography and videography. Our clients particularly appreciate these services for creating engaging seasonal social media content and eye-catching Facebook ads.

Question 13

What file formats do you deliver?

Accepted Answer

We deliver images in high-resolution JPEG or PNG formats, suitable for web and print. Videos are provided in MP4 format, optimized for online use. If you require specific formats, let us know, and we’ll accommodate your needs.

Question 14

Can you handle product photography for international clients?

Accepted Answer

Yes, we work with clients from all over the world. As long as you can ship your products to our studio, we can handle the rest. We’ll ensure your products are photographed and returned promptly

Frequently Asked Questions